info@lenaview.com 052-087686 , 096-8073081 English Thai Chinese

POLICIES

Policies

Check in              14.00 – 22.00 Hrs.

Check out           until 12.00 Hrs.

Pets                       Pets are not allowed

Payment              Accepted VISA / Master card / Union Pay / Wechat Pay / Alipay

The hotel reserves the right to Pre-authorize credit cards prior arrival.

SMOKING

It is forbidden to smoke in all rooms and common areas. It is possible, though, to smoke in the garden outdoor areas or in the balconies of the rooms.
In case a guest will smoke inside the room, 1000 THB “cleaning fee” will be charged.

INTERNET

Wi-Fi internet connection is available for the guests, in all rooms and common areas. To activate the connection, it’s necessary to
enter the access code that is provided to all guests at the time of check-in.

IN ROOM

According to the current fire safety laws, it is strictly forbidden the use of burner stoves, free flames, candles and flatirons.
All rooms are equipped with a safe at guests’ disposal.

PARKING

Although the hotel is located in the ZTL (Limited Traffic Zone) area of Florence, is still reachable by car and has a garage with valet service at a variable cost from 32 Euro to 40 Euro per night, depending on the car’s size. Garage is closed between 02:00 am and 7:00 am.

LOST & FOUND

The hotel has a Lost & Found service for guests. Please contact the Front Desk by phone at +6652087686 or via email at info@lenaview.com

ACCESS

Access to the rooms and the floors of the hotel is allowed only to guests that have been registered at the Reception.

Subscribe now to receive our daily updates..